M&S calls on the nation to give their pre-loved clothing a second life with trial of free postal donation service (2024)

  • One third of the UK does not know what to do with pre-loved clothing which is unwearable according to new research.
  • WRAP, the climate action NGO, define wearable clothing as clean, dry, in good condition and ready to be worn by someone else. While unwearable clothing is damaged in some way – for instance torn, stained, faded, or stretched.
  • New M&S and Oxfam trial allows consumers to donate unwearable but too-good-too waste clothing, alongside their preloved wearable clothing, via a simple online postal donation service.
  • Trial is funded by the M&S Plan A Accelerator Fund which commits £1m to innovative projects to help achieve net zero goals.

M&S calls on the nation to give their pre-loved clothing a second life with trial of free postal donation service (1)

22 April: Marks & Spencer, the UK’s largest clothing retailer is – for the first time – asking the public to donate their unwearable clothing, alongside their wearable clothing, through the trial of a free postal donation service, in partnership with Oxfam.

It is estimated that UK homes contain 1.6 billion items of unworn clothing which have the potential to be used, re-used or recycled*. However new research conducted on behalf of M&S**, found that one third of the UK doesn’t know what to do with clothes that cannot be re-worn – with three in 10 consumers admitting to disposing of unwearable clothes in their household waste bin.

To help tackle the problem, from today, consumers will be able to recycle their preloved clothing from the comfort of their own home by ordering a pre-paid postal donation bag from the Oxfam website. The bag, which is made from 100% recycled plastic, allows for preloved clothing to be separated into two groups - those that are good quality and wearable and those that are unwearable - but equally too good to waste - and return them for free via a local courier where they will then go directly to Oxfam to be resold, reused, or recycled.

Closet confusion

New research conducted for M&S found that one in five consumers admit they are confused by what is meant by ‘wearable’ and ‘unwearable’ clothing. WRAP, the climate action NGO, define wearable clothing as clean, dry, in good condition and ready to be worn by someone else. While unwearable clothing is damaged in some way – for instance torn, stained, faded, or stretched. Clothes which are soiled or contaminated are not recyclable and customers are asked not to include these items. To help consumers navigate what preloved clothing can be donated, M&S has worked with Oxfam to create a simple ‘how-to’ guide, which will be enclosed in the pre-paid donation bag.

M&S has been leading the way with new and exciting products and services since its inception 140 years ago and continues to innovate while never compromising on quality or sourcing and production standards. Through the trial, which is funded through M&S’ Plan A Accelerator Fund, M&S wants to find new ways to reduce textile waste and increase the use of recycled fibres to drive the circular economy – a key part of the retailer’s Plan A sustainability plan.

Katharine Beacham, Head of Materials, Sustainability and Packaging at M&S, commented: “At M&S, we’re focused on making good quality, durable products which are made to last. In 2008, we launched Shwopping to support customers to give a second home to their preloved clothing, and we’re now expanding our partnership with Oxfam to trial a free postal service which enables customers to clear out their pre-loved clothing that they no longer need. Whether it is wearable or unwearable - we want it all!”

Lorna Fallon, Trading Director at Oxfam, commented: “We are so excited to be working with M&S as part of this brand-new trial. As well as continuing to encourage customers to donate their preloved, wearable clothing to Oxfam and help raise vital funds to tackle poverty around the world, this trial allows us to give unwearable clothes a second chance of life too. By recirculating our clothes, buying, and wearing second hand, we can help to reduce the demand for new clothes, which could in turn help to reduce the damage to our planet. So, by learning more about the potential of all our clothes and textiles, we can help improve the lifecycle of all of our clothing for the better.”

The trial forms part of the ‘ACT Project’ which is being led by the UK Fashion and Textile Association (UKFT). The UKFT is working to develop a new framework towards a UK-based automated-sorting and pre-processing facility (ATSP) that will recycle clothing unsuitable for re-sale to make new clothing which can be sold in the UK to create a completely circular system.

Adam Mansell, CEO at UKFT, commented: “We’re delighted to be working with Marks & Spencer and Oxfam to give old clothing a second chance at life. We need to ACT now to tackle the staggering amount of textile waste that ends up in landfill or incinerated each year. Through this trial, we’re aiming to encourage people to separate their items so that in future, worn-out clothing can make its way to an automated sorting facility and then be recycled into new textiles and garments here in the UK.”

Consumers can use the service to donate any item of preloved clothing from any retailer, as well as soft furnishings textile waste such as bed linen, towels, cushions, tablecloths, and tea towels. M&S’ in-store Shwopping scheme continues to be for wearable, hand-me-down quality clothing only.

Those interested in using the service can order their pre-paid postal donation bag and find out more about the ACT textile waste trial in partnership with Oxfam here.

- ENDS –

Notes to Editor

*WRAP, Citizen Insights: Estimating the Longevity of Home Textiles in the UK (2022).

**1,036 consumers were polled, nationally representative sample of the UK, using the Toluna panel between 23 and 27 Feb 2024.

About the Plan A Accelerator Fund

In 2022, M&S launched the Plan A Accelerator Fund - a £1m fund to support projects that address challenges and support innovation that will help reduce emissions. M&S is working with long-term supplier partners and business partners to focus on key areas where they are well placed to make a difference - from improvements in store operations and distribution centres, to piloting new materials in fashion and exciting partnerships on recycling.

For further information, please contact:

M&S Corporate Press Office: +44 (0)20 8718 1919 corporate.press@marks-and-spencer.com

2024 Sustainability

M&S calls on the nation to give their pre-loved clothing a second life with trial of free postal donation service (2024)

FAQs

M&S calls on the nation to give their pre-loved clothing a second life with trial of free postal donation service? ›

New M&S and Oxfam trial allows consumers to donate unwearable but too-good-too waste clothing, alongside their preloved wearable clothing, via a simple online postal donation service. Trial is funded by the M&S Plan A Accelerator Fund which commits £1m to innovative projects to help achieve net zero goals.

What charity does M&S support? ›

Since 2010 we have raised £23 million to help fund vital Macmillan services in local communities across the UK.

Do Marks and Spencer take old clothes? ›

Donate your pre-loved clothes to us at M&S

Next time you pop into M&S, put any item of clothing you no longer wear (even if it's not from M&S) into one of the 'Shwop drops'.

Do Oxfam still give M&S vouchers? ›

Our partnership

Or you can donate in an Oxfam Shop and receive a £5 voucher off a £35 spend in M&S Stores (terms and conditions apply). Since the start of Oxfam's partnership with M&S over 36 million items of clothing have been donated through the Shwopping scheme.

What does Oxfam do with old clothes? ›

Your unwanted items could be resold in our shops and online, or recycled via our partners or our very own sorting centre. Our trained volunteers and staff sort and price every item you donate to make as much money as possible.

What is M&S most famous for? ›

Arguably, M&S has historically been an iconic retailer of 'British Quality Goods'.

What is the main purpose of M&S? ›

And our core purpose is simple: Enhancing lives. Every day.

Do M&S take old bras? ›

Yes, as part of its sustainable commitments, M&S has introduced its Shwopping scheme. This scheme encourages consumers to donate preloved clothing, including bras, for resale, reuse, or recycling.

Who makes M&S clothes? ›

We don't own any farms or factories or make the products that are sold in our stores; we source our Clothing and Home products from factories in our key sourcing countries including: Bangladesh, China, Cambodia, Vietnam, India, Turkey and Sri Lanka.

What charity takes old bras? ›

Every pair of brand new pants and every new or gently worn bra you send helps us make a difference to someone's life. To find out more, please see: www.smallsforall.org.

Can you put bras in clothes bank? ›

How to recycle bras. Bras in 'new' condition can be sold online or donated to charity via a clothing bring bank, collection bag or directly to stores that accept underwear for resale.

What is M&S shwopping? ›

Over 7.7 million items of clothing have been prevented from ending up in landfill by donating your unwanted clothes to Shwopping, the award winning partnership between M&S and Oxfam.

What clothes should not be donated? ›

Dirty or Unwashed Clothes: Clothes that are dirty or unwashed may not be suitable for donation. It's important to provide clean and hygienic items. Single Socks or Shoes: Single socks or shoes without a matching pair may not be useful. Charities often prefer items that can be immediately used.

What are the disadvantages of donating clothes? ›

In reality, a large portion of donated clothes typically aren't suitable for someone else to wear because they are in poor condition. Those unwanted clothes can then become a problem if they get shipped overseas or worse, incinerated or landfilled.

What do charity shops do with unwanted clothes? ›

Textiles can be shredded, processed, and used in the manufacturing of new products such as industrial rags, insulation material, or even new fabrics. Overseas Aid and Development: Some charities partner with organizations that export surplus clothing to developing countries.

What religion is the owner of Marks and Spencer? ›

Then known as Marks' Penny Bazaar, it was the household goods, haberdashery, toy, and sheet-music business of Michael Marks, a Jewish refugee from Poland. His sign read “Don't ask the price—it's a penny.” In 1894 he took Thomas Spencer as a business partner.

Is M&S socially responsible? ›

When you shop with M&S you can be confident of our robust approach to sustainable fashion: we source with care so nothing we make goes to waste, we protect the planet for tomorrow and we operate as a retailer where everyone can belong and get on.

Do John Lewis donate to charity? ›

Our foundation is funded directly from the John Lewis Partnership – as well as with money raised by our amazing Partners, suppliers and customers. We then invest in our communities and generate opportunities via monetary donations, Partner volunteering or strategic relationships with charities.

What are the beliefs of M&S? ›

We are committed to the highest standards of ethics and honesty and we operate a zero-tolerance approach to bribery and corruption. The giving or receiving of bribes, and any other form of corrupt payment, in any course of conduct involving M&S, is unacceptable.

References

Top Articles
Latest Posts
Article information

Author: Annamae Dooley

Last Updated:

Views: 5946

Rating: 4.4 / 5 (45 voted)

Reviews: 92% of readers found this page helpful

Author information

Name: Annamae Dooley

Birthday: 2001-07-26

Address: 9687 Tambra Meadow, Bradleyhaven, TN 53219

Phone: +9316045904039

Job: Future Coordinator

Hobby: Archery, Couponing, Poi, Kite flying, Knitting, Rappelling, Baseball

Introduction: My name is Annamae Dooley, I am a witty, quaint, lovely, clever, rich, sparkling, powerful person who loves writing and wants to share my knowledge and understanding with you.